Support at Home

Where do I start?

If you’ve already been approved and assigned a referral code for Support at Home you can begin services with MCCI right away. Just contact us.

If you are not quite sure where to start, we will take you through the process.

I want to switch provider to MCCI

If you are already receiving care from another provider, but want to switch to MCCI please contact us.

Services We Provide

Once you have been allocated Support at Home by the Australian Government and choose MCCI as your service provider we’ll work together to support you to be healthy, independent and safe at home.

Under services with MCCI:

  • We will work with you to tailor services individually for you and plan how to spend your funding allocation
  • You will have a dedicated Care Partner to support you and to organise the services you need
  • You will receive a monthly statement showing how your home care funding has been spent
  • You are in control of how your funding is spent and your services can be changed as things change for you

We work with you to design the perfect combination of support based on what you want and need to be healthy and independent at home. That could be anything from assisting you with personal care, such as showering and dressing, to domestic assistance like gardening and home maintenance, to getting to your weekly Zumba class or medical appointments.

We can also help you with specific tasks for shorter or longer periods, for example learning to use a computer and get online.

To give you an idea of what a package can do for you, here are some of the services we provide for clients:

House Proud

  • Housekeeping (cleaning, washing, paying bills, shopping & meal preparation)
  • Garden care (lawn mowing, gardening)
  • Home maintenance (general maintenance and repairs)
  • Pet care (feeding, exercising)

They make a good team, Ercan and Hatica, but they knew that they could do with some extra help at home. With MCCI looking after the lawn mowing, they now have more time to enjoy what matters most, each other, the bird Pamuk and their beautiful garden which keeps them active and provides them with fresh vegetables.

Healthy Mind & Body

  • Personal care (showering, dressing, medication management)
  • Healthy eating (Meals on Wheels, shopping & meal preparation, diabetes plan)
  • Healthy body (gentle movements, physiotherapy, podiatry)
  • Healthy mind (creative activities, games, reading, use of technology, companionship)

“Mum loves you. Dad loves you. I don’t want anybody else. It’s hard, my daughters and I live in Sydney and my sister is in Greece. I can’t be here all the time because I work. I wish we could do more.”

For Steve, having a trusted aged care provider to assist his mother Fifi and father Anastasios at home, takes off some of the stress caring for ageing parents.

Out & About

  • Appointments & activities (medical, social, spiritual)
  • Shopping
  • Social groups
  • Transport (taxi vouchers)

MCCI has 30 multicultural social groups across the Illawarra, Shoalhaven, ACT and Queanbeyan.

Respite & Support

  • Flexible respite (day/overnight at home, for carers to have a break)
  • Carer support (support, resources and planning)
  • Social groups
  • Personal monitoring devices

MCCI’s free Carers’ Group meets on the third Tuesday of the month at Coniston. It’s an opportunity to meet others in a similar situation and share experiences in a safe environment.