How to Access Support

The first step to accessing aged care support involves registering with My Aged Care. You can call My Aged Care on 1800 200 422 or visit

If you are already registered with My Aged Care or if you need help to register then just call us – we are here to help you.

Our team of experienced bilingual staff can help you get started, including:

  • enquiries about the Australian Aged Care System
  • referrals and registration with My Aged Care
  • help with accessing services
  • changing provider and support services
  • receiving information in your language
  • organising information sessions for communities

Phone us, visit our office or we can visit you at home.

The program is delivered as part of a consortium led by COTA Australia and funded by the Australian Government.