Free Cultural Training – ACT aged care workers


September 9


10:00 am - 01:00 pm

Click to Register:

Multicultural Communities Council of Illawarra

Free online cultural training for aged care workers in the ACT

Culture is at the core of everything we do and how we live. Having an understanding of different cultures underpins our ability to be responsive to the diverse needs of the people we engage with every day and the quality of the services we provide.

This free training will cover Culture, Health and Wellbeing and Multicultural Perspectives of Dementia. You will learn how to increase client satisfaction by delivering culturally appropriate services, including strategies for improved nutrition and community engagement, and how to support people who live with dementia. The training will enable you to understand how to provide the best possible care and support for people with different cultural needs.

ZELJKA CANKOVIC, Education and Training Coordinator, has been working with MCCI since 2018. Zeljka has worked in Refugee Settlement Sector for 12 years where she gained valuable experience in working with CALD communities and services involved in clients settlement. She was also employed with Housing NSW as a Senior Client Service Officer Specialist. Apart from these roles, Zeljka has been employed with TAFE Community Services as a casual part – time teacher. She holds a Bachelor of Science Psychology, Certificate IV in Training and Assessment and Certificate Understanding Dementia MOOC. She is currently enrolled in Diploma of Leadership and Management.

HEBA HASSANIN, Education and Training Officer, started working with MCCI in 2019. Heba has been an accredited practising dietitian in Australia since 2017 and recently joined the Allied Health team in MCCI. She gained valuable experience in working with CALD communities and number of stakeholders. She also has more than 5 years of overseas experience working as a dietitian. Heba holds a Master of Dietetics and Nutrition. She also holds Certificate IV in Training and Assessment. She has been involved in delivering various group education and presentations to CALD communities and service providers. Heba is currently enrolled in Understanding Dementia MOOC course.

TANIA RUDDOCK, Project Officer, with MCCI since 2018. Tania has been working in the aged care sector for more than 7 years, in both residential and home care settings. She has held a number of roles with MCCI, including supporting people living with dementia as part of our Multicultural Memory Support Groups. She is currently working with and supporting MCCI volunteers, amongst other projects. She has completed a Certificate III in Home and Community Care, Certificate in Understanding Dementia, Dementia Care Program, and is a Dementia Friend. Tania believes “It’s about supporting our communities and making a difference in people’s live, this is priceless!”