MCCI

Multicultural Communities Council of Illawarra

Free online cultural training for people who work with aged care in the Murrumbidgee region

Culture is at the core of everything we do and how we live. Having an understanding of different cultures underpins our ability to be responsive to the diverse needs of the people we engage with every day and the quality of the services we provide.

In collaboration with Murrumbidgee Primary Health Network (MPHN), MCCI delivers this free training session which covers Culture, Health and Wellbeing and Multicultural Perspectives of Dementia.

You will learn how to increase client satisfaction by delivering culturally appropriate services, including strategies for improved nutrition and community engagement, and how to support people who live with dementia. The training will enable you to understand how to provide the best possible care and support for people with different cultural needs.

ZELJKA CANKOVIC, education and training coordinator, has been working with MCCI since 2018. Zeljka has worked in refugee settlement sector for 12 years where she gained valuable experience in working with CALD communities and services involved in clients settlement. She was also employed with Housing NSW as a senior client service officer specialist. Apart from these roles, Zeljka has been employed with TAFE Community Services as a casual part-time teacher. She holds a Bachelor of Science Psychology, Diploma of Leadership and Management, Certificate IV in Training and Assessment and Certificate in Understanding Dementia.

HEBA HASSANIN, education and training officer, started working with MCCI in 2019. Heba has been an accredited practising dietitian in Australia since 2017 and recently joined the allied health team at MCCI where she provides dietary advice to people from CALD backgrounds. She also has more than five years of overseas experience working as a dietitian. Heba holds a Master of Dietetics and Nutrition, Certificate IV in Training and Assessment and Certificate Understanding in Dementia. She has been involved in delivering various group education and presentations to CALD communities and service providers.

TANIA RUDDOCK, TANIA RUDDOCK, project officer with MCCI since 2018. Tania has been working in the Aged Care Sector for more than seven years, in both residential and home care settings. She has held a number of roles with MCCI, including supporting people living with dementia as part of our multicultural memory support groups. She is currently working with and supporting MCCI volunteers, amongst other projects. She has completed a Certificate III in Home and Community Care and a Certificate in Understanding Dementia and is a Dementia Friend. Tania believes “it’s about supporting our communities and making a difference in people’s live, this is priceless!”