CALDWays Course Registration Username * First name * Last Name * Phone number Email * Organisation * Work address Postcode * What is your occupation? *Advocate Aged Care Support Worker Aged Care Assessor Allied Health Professional Care Finder/Access Support Officer Care Manager/Care Advisor Consultant/Facilitator Coordinator Diversity & Inclusion/Sector Support & Development Education and Training End-of-Life/Doula Food/Catering Interpreter/Translator Manager/Director/President/CEO Nurse Officer/Project Officer Quality & Risk/Clinical Professional Student Support worker Team Leader Volunteer Other What services does your organisation provide? *Commonwealth Home Support Programme (CHSP) Government Services Home Care Hospital and Health Care Representation and Advocacy Research, Policy and Sector Development Residential Care Respite Care Training and Education Other Where does your organisation deliver services? *Metropolitan Remote Rural Unsure Is your facility/organisation CALD specific? * YesNoUnsure Choose one from the drop down menu. Where do your clients come from? *Central Sub-Saharan Africa East & Southeast Europe Middle East North & East Asia North & West Europe North Africa Pacific - Oceania South & Central Asia South East Asia South Europe (Mediterranean) Southern & East Africa The Americas & Carribean Unsure Have you applied for specialisation verification? * YesNoUnsure Choose one from the drop down menu. If you have not applied, can you tell us why? * I don't understand the application processI have not heard of specialisation verificationIt is not applicable to my serviceUnsure Choose one from the drop down menu. What challenges do you face in providing culturally appropriate and sensitive aged care services to CALD consumers? *Lack of cultural competence training programs for staff Insufficient funding and resources for cultural initiatives Limited availability of translation and interpretation services Difficulty in understanding the diverse cultural needs of consumers Inadequate support from management for cultural initiatives Time constraints in providing personalised care Resistance to change within the organisation Limited access to culturally appropriate materials and resources Challenges in engaging with CALD communities Lack of clear guidelines and best practices for cultural competence Insufficient feedback mechanisms from CALD consumers Other What are the primary barries CALD people face when seeking and accessing aged care services? *Language barriers (Difficulty understanding and communicating in English) Cultural differences (Services not being culturally appropriate or sensitive) Lack of awareness (Not knowing what services are available or how to access them) Financial constraints (Inability to afford aged care services) Transportation issues (Difficulty in reaching aged care facilities or service providers) Fear of discrimination (Concerns about being treated unfairly due to cultural background) Lack of trust in providers (Skepticism about the quality or reliability of services) Social isolation (Lack of support networks or feeling disconnected from the community) Complexity of the system (Finding the aged care system confusing or hard to navigate) Other In which States or Territories does your organisation deliver services (Multi-Select) *Australian Capital Territory New South Wales Northern Territory Queensland South Australia Tasmania Victoria Western Australia Password * Confirm Password * Submit
