Practice Leader – Case Work – Illawarra

Practice Leader – Case Work – Illawarra

MCCI is seeking a dedicated and experienced Practice Leader – Case Work to join our dynamic Refugee & Youth Support team based in Wollongong. As a Practice Leader, you will work closely with program officers and volunteers, leading and supporting case work to ensure comprehensive and effective advocacy for clients from culturally and linguistically diverse backgrounds settling in the Illawarra and Shoalhaven regions. 

What’s on Offer 

  • Part-time position (35 hours per week) 
  • Salary: SCHADS Level 5 ($49.28- $51.51 p/h)  plus Tax Free Salary Packaging 
  • Employee Assistance Programme 
  • Culturally Diverse & Inclusive Workplace: Work within a multidisciplinary team with a rich diversity of backgrounds 
  • Award-winning organisation (2021 Excellence in Workplace Culture, Illawarra Business Award) 

The Role 

The Practice Leader is responsible for high-quality casework, managing workloads, supervising staff, and ensuring compliance. They lead intake, monitor progress, maintain documentation, and oversee referrals. They also collaborate by organising events, promoting programs, developing training, and representing MCCI at meetings. 

About You 

Essential Criteria

  • Minimum 2 years’ experience in a similar role within the community services environment
  • Strong understanding of refugee and migration experiences 
  • Demonstrated knowledge of casework frameworks in a multicultural context 
  • Compliance with child safety standards 
  • Relevant tertiary qualifications in Social Work, psychology or Human Services fields, or substantial relevant prior experience are essential

Desirable Criteria

  • Relevant recent experience in the non-profit sector 
  • Proficiency in additional languages is an asset 
  • Cultural competence and ability to work in a multicultural environment

About MCCI 

MCCI is a non-profit charity that supports people and communities from culturally and linguistically diverse (CALD) backgrounds in the Illawarra/Shoalhaven, and ACT/Queanbeyan regions. 

With over 150 staff and over 40 languages spoken, MCCI delivers a range of services including aged care, youth development programs, stakeholder engagement, community capacity building, volunteering, and training services. 

Next Step 

Application process 

  • Resume and cover letter addressing the selection criteria 
  • Download position description at MCCI’s website 
  • Email recruitment@mcci.org.au or apply through SEEK 
  • For more information about the role, please contact People and Culture on (02) 42297566 
  • Applications will be assessed as they are received. 

MCCI is an Equal Opportunity (EEO) employer and welcomes applications from Aboriginal and Torres Strait Islander peoples, people from Culturally and Linguistically Diverse (CALD) backgrounds and LGBTIQ+ communities.

MCCI is committed to providing an inclusive and respectful work environment where all people are valued and have equal access to opportunities to reach their full potential.