In Home Support Program

The MCCI In Home Support Program operates across the Illawarra and Shoalhaven Local Government Areas (LGAs). The service provides individual support to older people, younger people with a disability and their carers from culturally and linguistically diverse (CALD) backgrounds.

The In Home Program provides Social Support Individual and Flexible Respite.

Aims of the In Home Social Support Individual service is to:

  • deliver friendly visits within the home environment
  • provide social support and dementia monitoring services
  • enable participation in community life and meet the need for social interaction
  • enable living independently in your own home
  • reduce social isolation and enhance quality of life
  • provide a flexible service that caters for individual needs.

Activities include:

  • assistance to attend social activities
  • attend medical appointments
  • shopping
  • banking and paying bills
  • attend to spiritual and cultural requirements example visiting cemeteries
  • any other activity as requested by the client.

All  visits are provided by a culturally and linguistically appropriate bilingual support worker or volunteer.

Transport is provided. The service operates throughout Wollongong and Shellharbour LGA.

Aims of the In Home Flexible Respite service is to:

  • provide care with a culturally and linguistically appropriate bilingual Support Worker while providing the carer with a break
  • strengthen the relationship between a frail older person or a person with a disability and their carers
  • allow the care recipient to remain living in their own home
  • provide a flexible service
  • provide emotional support, companionship and culturally appropriate one-on-one activities to the care recipient

A care plan will be developed, which will include a number of activities aimed at providing a break for the carer.

Who can access Flexible Respite Services?

Carers of frail, elderly people as well as people with a disability from a culturally and linguistically diverse background. The service operates throughout Wollongong and Shoallhaven LGA.

Who can refer to any of the above In Home Services?

Anyone can refer to the service, including clients themselves.

Days of operation

The service operates Monday to Friday, 9am to 5pm.


A small contribution fee applies to the service. Please contact the coordinator for current fees.


In Home Support Coordinator
Phone: 02 4229 7566
Fax: 02 4226 3146